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RBC on the internet banking, investing inaccessible owing to ‘technical issues’ – Money Post


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RBC on the internet banking, investing inaccessible owing to ‘technical issues’ – Money Post

Online banking, retail trading platforms and its telephone support system all downAuthor of the article:Publishing date:Sep 21, 2020  •   •  1 minute readA Royal Bank of Canada branch in Vancouver. Photo by Ben Nelms/Bloomberg filesArticle contentTORONTO — Royal Bank of Canada’s online banking and retail trading platforms, as well as its telephone support system, have…

RBC on the internet banking, investing inaccessible owing to ‘technical issues’ – Money Post

On line banking, retail investing platforms and its phone help system all down

Author of the report:

Reuters

Publishing date:

Sep 21, 2020  •   •  one minute browse

A Royal Bank of Canada branch in Vancouver.
A Royal Bank of Canada branch in Vancouver. Image by Ben Nelms/Bloomberg information

Post content

TORONTO — Royal Bank of Canada’s on line banking and retail buying and selling platforms, as effectively as its phone support technique, have been down given that Monday morning, with end users acquiring mistake messages attributing the failures to “technical troubles.”

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Irate clientele of Canada’s major bank took to Twitter to complain about their incapability to access their accounts, execute trades on the bank’s internet site or application, or reach consumer company agents, with some pointing out that this was not the 1st outage expert by the financial institution this yr.

Additional On This Subject

“We’re knowledgeable of an issue affecting our on the web banking and cellular app at the second,” RBC posted on Twitter in reaction to the problems. “We’re doing the job to get this corrected as swiftly as doable. We’re sorry for the inconvenience.”

RBC did not immediately respond to an emailed ask for for comment. The bank’s shares have been down two per cent in afternoon trade in Toronto, as opposed to a 1.eight for each cent decrease in the Toronto stock benchmark .

© Thomson Reuters 2020

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