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- Enterprise cybersecurity will go far beyond just protecting technology in the next decade, the renowned analyst firm Gartner said in the closing keynote of a virtual conference.
- Companies will protect the lives and safety of employees and customers with cybersecurity tools that fend off attacks on critical infrastructure, Gartner said.
- When companies outside the security industry invest time, money, and personnel in cybersecurity, that will also become a major competitive advantage, Gartner said.
- In two-dozen slides below, Toby Bussa, a Gartner vice president and analyst, laid out a vision for cybersecurity over the next decade.
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Cybersecurity will take a more important role at enterprises of all kinds in the next decade – from protecting employees’ safety to providing a competitive advantage – the analyst firm Gartner said in the closing keynote address of a virtual conference on Thursday.
Toby Bussa, a Gartner vice president and analyst, said in the final session of the 2020 Security & Risk Management Summit that “Cybersecurity leaders need to start having conversations with the C-level executives and the board emphasizing the safety of the organization” in a nation-state attack, natural disaster, or another pandemic.
“Stop focusing on protecting technology,” Bussa said, urging a new emphasis on protecting employees and customers with a new approach of “cybersafety” that goes beyond technology. “These things affect employees and customers.”
At the same time, cybersecurity can be a competitive advantage in the marketplace, Bussa said. In a survey of 1,000 chief information officers last October, cybersecurity was rated ahead of artificial intelligence as a key differentiator in a competitive marketplace. This will also lead to new jobs, like “cybersecurity ombudsman” to discuss with customers issues related to their data and security. “Enterprises are starting to recognize the value of a cybersecurity and how they can use it to their advantage,” Bussa said.
Bussa warned that major challenges are ahead for enterprises, including nationalism in online trade, nation-state struggles, first cloud-computing competition that puts consumers and small vendors in the middle, and legal battles over regulation of data and tech.
With those issues ahead, he urged cybersecurity leaders to start planning, even if they don’t know exactly what’s ahead. “Start talking to stakeholders and building out your plans over the next 12 months,” he said, in order to be prepared for the next major challenge, whether it’s a ransomware attack or extended health crisis like COVID-19.
The conference also called for rapid changes to cybersecurity in other sessions. The firm opened the conference with a blunt warning to companies to dump their old cybersecurity “gates” in favor of rapid response tools as they prepare for a tumultuous pandemic recovery ahead.
“Many organizations waste time on legacy security technologies that have lost efficacy,” said Jonathan Care, a senior research director at Gartner, in an interview with Business Insider.
The company also recommended cybersecurity professionals apply aspects of its “respond, recover, renew” COVID-19 strategy to its cybersecurity